Services

Shipping Services

Seven services covering the whole journey from China — a single tracked parcel through to a full container, with customs clearance and DDP options where they fit.

How to choose

How we decide which service to quote

Four questions decide most of it. None of them require you to know freight terminology.

1

How heavy and how bulky

Light parcels travel on parcel networks; large or dense cargo goes to air or ocean. Charged weight is the greater of actual and volumetric weight.

2

How fast it has to land

Express courier is the fastest and the most expensive per kilogram. Air freight sits in the middle; ocean is the cheapest and slowest.

3

Who pays the import charges

If the recipient must not be asked for duty on delivery, the shipment goes DDP. Otherwise the import charges sit with the importer or the buyer.

4

Whether you are restocking

Planned replenishment into a warehouse or fulfillment centre can use slower, cheaper modes. Customer orders usually need a tracked parcel line.

How it works

From enquiry to delivered shipment

Four steps, and you only need to act on the first two. After that the shipment is ours to move and yours to track.

  1. 1

    Send the shipment details

    Route, shipment type, package count, weight and dimensions. Add a product link or packing photos if you have them.

  2. 2

    We match the line and quote

    We compare the realistic options for your destination and parcel profile, then come back with the cost and the current transit window.

  3. 3

    You approve and we dispatch

    Once you confirm, we book the space, prepare the export documentation and move the goods out of China.

  4. 4

    You track to delivery

    Tracking is handed back to you at dispatch and can be followed on DingTrack through clearance to the final delivery.

FAQ

Questions about choosing a service

Ready to ship from China?

Send us your shipment details and we will come back with the shipping options, the landed cost and the current transit window.